New York City Mayor's Office of Operations

**New to 2017**

The Policy Intern position will be located within the Mayor’s Office of Operations. The duration of the internship will run from June 5th, 2017 through August 25th, 2017.  It is expected that interns will work full-time. This internship can be used towards academic credit and will not be paid.

The Intern will serve as technical and analytical support to Policy Advisors who are responsible for coordinating interagency efforts and assist with agency-specific issues to streamline operations and encourage collaboration (where appropriate).  Additionally, each Intern may also be responsible for one or more discreet projects and be expected to manage the project(s) to completion. As the Office of Operations manages several projects spanning all City agencies, we will work with each intern to find projects geared towards each intern’s academic interests and professional goals.

Initiatives include, but are not limited to: (a) new strategies for information sharing, such as introducing technological systems/databases that create greater efficiency and common data pools, (b) connecting agencies with overlapping functions to ensure the most effective use of resources and consistent outcomes, (c) analyzing agency operations to identify and, when appropriate, implement operational efficiencies (d) working with agencies to enhance customer service to New York City residents and businesses.

Job Responsibilities for the Policy Intern include, but are not limited to:

  • Providing analytical assistance to team members, including quantitative and qualitative data analysis, the evaluation of best practices, and the identification and assessment of operational improvement opportunities at different agencies.
  • Providing project management assistance, including developing and maintaining project plans and other documents, managing and coordinating project elements, reviewing agency and interagency work products, and ensuring efficient progress on implementation.

Preferred Skills:

  • Experience which demonstrates a proven record of providing analytical and/or technical assistant for complex, interdisciplinary projects involving multiple stakeholders;
  • Experience mediating among groups with competing perspectives and implementing projects that improve operational efficiency preferred;
  • An understanding of urban issues, especially New York City government and current city affairs/politics;
  • An understanding of New York City’s operational agencies;
  • Ability to think creatively, embrace new approaches and pioneer innovative solutions to intricate problems;
  • Flexibility, multi-tasking capability, and enthusiastic work ethic;
  • Strong written, verbal and interpersonal communication skills;
  • Advanced knowledge of MS Office (i.e. Microsoft Word, Excel, PowerPoint, MS Project, MS Video) and internet research.


New York City, NY
Federal /State and Local Government