New York City Mayor's Office of Data Analytics (MODA) - Engagement & Analytics Intern
MODA seeks an Engagement & Analytics intern to support the MODA Director of Civic Engagement and Strategy in engaging and producing community events for New York City’s open data and civic technology community, in addition to helping the New York City Open Data Team better understand how 140K monthly users navigate the City’s Open Data Portal (http://nyc.gov/data).
Specific responsibilities include:
● Assisting in large scale event production for civic tech and subject area-specific communities (e.g., real estate community) related to NYC Open Data
● Support in research and execution of various public-private partnerships for NYC Open Data and the MODA team at large
● Supporting the development of the Annual Open Data Report
● Organize and analyze raw Open Data user traffic data using Google Analytics and WebTrends data
● Organize and analyze raw customer service data from the Open Data Help Desk
● Organize and analyze organic search data about NYC Open Data
● Analyze data to understand Open Data user journeys and identify opportunities for product optimization
● Experience manipulating data
● Curiosity about policy and operations of local government
● Enthusiasm about government transparency
● Excellent writing and communication skills (email, phone, in person)
● Experience planning events
● Excellent organizational skills and fine attention to detail
● Familiarity with applications of civic data and technology
● Experience in creative visual storytelling and / or proficiency in Adobe InDesign, Illustrator, and Photoshop are a plus but not required
About the Office:
The Mayor's Office of Data Analytics (MODA) is New York City's civic intelligence center, allowing the City to aggregate and analyze data from across City agencies, to more effectively address crime, public safety, and quality of life issues. MODA also partners with the Department of Information Technology and Telecommunications to form the Open Data team. As a hub of analytics in the City, MODA drives use of Open Data in citywide data analytics and in the community. We also serve as a center of excellence for best practices around open analytics. Visit: www.nyc.gov/analytics to learn more.
2017 Intern Reflection:
My time with the Open Data for All Initiative at the Mayor’s Office of Data Analytics has been exciting and empowering. From the first day I arrived, I was eagerly welcomed into a lean, agile, and flexible team of open data leaders and data analysts who entrusted me with rewarding work. Before I came to the office, I had hoped to learn more about how the work we were doing in City government could improve people’s lives. Particularly, I had hoped to understand how open data, as a governmental practice of freely sharing governmental datasets with the public, would have a real impact on the communities that we served.
In just my first few days, that impact became clear. Within those early days, I immediately began working with members of the Open Data team to help publish New York’s annual Open Data for All Report. Since this year’s report showcased New York’s users of NYC Open Data, I had the chance to meet with and interview countless individuals whose work has been enhanced by open data. From community leaders working to manage homelessness, to university researchers working on green infrastructure and organizations creating useful maps and tools for civic engagement, open data was clearly making waves in the lives of New Yorkers.
And as part of this report, which was published by the Mayor’s Office in mid-July, I got to chronicle these real stories of open data. I saw first-hand how this government’s mission to expand NYC Open Data had improved civic efforts throughout the City and emboldened data veterans, community leaders, and data novices alike to get involved with making the City a better place to live. Furthermore, while uncovering the impact of City government, I also had the chance to help widen that impact even further, working to research and support new initiatives to bring data literacy to K-12 education through NYC Open Data.
Over the course of my internship, I also had the chance to work with numerous government agencies to coordinate cooperative efforts on not only Open Data, but also data analytics. As a trusted member of the team, I worked with data analysts in the office to help come up with data-driven solutions to the problems that City agencies would present to us. This experience was invaluable in understanding the processes of City government and in understanding how well-analyzed data can improve the ability of the government to serve its people
All in all, the work I did this summer gave me an amazing experience and equipped me with knowledge and skills from government to civic tech, entrepreneurship, and beyond. Thus, I would highly recommend the Mayor’s Office of Data Analytics for giving me the opportunity to make a real impact by jumping into government through its innovative and civic tech-based vision.
Handong Park '18